Survey

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Your feedback helps us move forward.    

Please fill out the anonymous survey below then enter the raffle.  Information gathered in this survey will us match our programs to your needs, request funding to improve the services that matter to you, and applying for grants to purchase new equipment.  

Para tomar la encuesta en español, haga clic aquí.

Please correct the field(s) marked in red below:

Section 1: 

Please take a moment to answer this anonymous survey about the library. All questions are optional.

1

Do you have a library card?  

Do you have a library card?
2

On average, how often do you visit the library?

On average, how often do you visit the library?
3

How would you rate each of the following library services? 

How would you rate each of the following library services?
Excellent Good Fair Poor Don't know
Customer Service
Physical collection (books, DVDs, Music, Newspapers, etc...)
Digital collection (eBooks, eAudio...)
Adult programs (Paint night, computer classes, etc...)
Youth programs (Story Times, kids craft, etc...)
Online services (website, catalog, research databases, etc...)
Laptop, computers and printers
Wi-Fi / internet access
Facilities (Cleanliness, accessibility, bathrooms, etc...)
Hours of operation
Passport Acceptance Facility
Veterans Resource Center
Genealogy / Local History Room
Overall, how would you rate the library?
4

Do you currently have regular access to a computer and the internet for your personal use somewhere other than the public library?

Do you currently have regular access to a computer and the internet for your personal use somewhere other than the public library?
5

How important is each of the following library services to you?

How important is each of the following library services to you?
Very important Important Somewhat important Not important Don't know
Borrowing physical materials (books, DVDs, music, etc...)
Online services (website, catalog, research databases, etc...)
Reference (research assistance from librarians)
Adult programs (Paint night, computer classes, etc...)
Youth programs (Story Times, Kids Craft, etc...)
Laptops, computers and printers
Wi-Fi / internet access
Help using computers and technology
Study rooms
Faxing and scanning
Newspapers and magazines
Overall, how important is the library to you & your family?
How important is the library to your community?

Section 2: 

Please help us understand how technology is used in the library.  

6

In the past 12 months did you use a library computer / laptop or library wireless internet…   

In the past 12 months did you use a library computer / laptop or library wireless internet…
Yes No Don't know
To print material?
To communicate with friends or family (Email, instant messaging, video calls?
For social media or entertainment purposes (playing games, Facebook, pursuing hobby, etc…)?
To stream video (YouTube, Netflix…)?
For educational purposes (homework, apply for school, etc…)
For employment or career purposes (looking for work, job applications, job training, doing work for current job, etc…)?
To start or manage your own business (write business plan, apply for permits, find customers or contract opportunities, write invoices etc…)?
For health or wellness needs (find information about an illness or treatment, access medical records, learn about diet or exercise, etc…)?
To get government or legal information or to access government services (contact government officials, apply for government programs, information about laws, filing or printing tax forms, etc…)?
To learn about or participate in political or social causes, or community activities (read / watch news, learn about a candidate or political campaign, find out about community events, find volunteer opportunities, etc…)?
For commercial needs, shopping, or to manage your finances (banking, shopping, paying bills, finding housing, making travel arrangements etc…)?
7

As far as you know, is there anywhere else in your community besides home, work or school where you can access a computer and the internet for free?

As far as you know, is there anywhere else in your community besides home, work or school where you can access a computer and the internet for free?
8

In the past 12 months how often have you... 

In the past 12 months how often have you...
Every day or most days At least once a week About 1-3 times a month Less than once a month Never / Don't Know
Used a computer / laptop in a public library to access the Internet?
Used the Internet from outside the library to access library resources?
Used the library’s wireless (Wi-Fi) network to connect to the internet with your own device?

Section 3:  

We value your opinions.  Please answer the following questions: 

9

What do you value most about the library? 

10

Do you have any suggestions for improving the library? 

11

How does the library benefit you or the community? 

Section 4: 

Please tell us about yourself so that we may better serve you. Please check one answer for each of the following.

12

How old are you? 

How old are you?
13

What gender best describes you? 

What gender best describes you?
14

What is your preferred language?

What is your preferred language?
15

What is your ethnicity? 

What is your ethnicity?
16

What is the highest level of education you have completed? 

What is the highest level of education you have completed?
17

What is your employment status? 

What is your employment status?
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